Q1 Postmastery's Email Delivery Benchmark

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Global Email Delivery Benchmark Report Summary

This inaugural report assesses email delivery performance from January to May 2024.


The benchmark offers a clear snapshot of MBP email delivery performance. It provides a baseline for senders to compare and improve their email delivery metrics. Postmastery plans to release these benchmarks quarterly, with the next report expected in July 2024.

Key Metrics

  • Delivery Rate: Most ESPs exceed 95%, with Seznam.cz nearly perfect.
  • Bounce Rate: Mimecast.com has the highest bounce rate at 4.41%.
  • Deferred Rate: Mimecast.com also leads in deferred rate at 29.71%, indicating potential delays.
  • Average Delivery Time: Seznam.cz excels with an 18-second average, while Eco-mx.cz averages 2 hours and 29 minutes.

Detailed Insights

  • Bounce Rate Analysis: Visual charts for Google, Outlook.com, Yahoo, and Office 365.
  • Deferred Rate Analysis: Shows significant variances among MBPs.
  • Average Delivery Time: Performance range across different time buckets.
  • Common SMTP Errors: Lists common errors for major providers.
  • New Google Error Codes: Introduces new Google-specific error codes.

Download the full report:

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